Journal

Thinking, in public

Field notes on design, engineering and growth — written by the people who ship the work. No thought leadership, just lessons with receipts.

E-commerce · 9 Apr 2025 · 10 min

Subscription UX that retains without trapping

Ethical subscription design — skip-and-pause controls, dosage guidance, honest renewal reminders, dignified cancellation — and the LTV case against traps.

subscriptionsretentionecommerce UX
Brand · 8 Apr 2025 · 9 min

Picking a brand palette is strategy wearing paint

A brand palette is a strategic decision before it is an aesthetic one. How we map competitors, treat accessibility as a creative constraint, and pick ownable colour.

colourbrand-strategyaccessibility
Brand · 8 Apr 2025 · 11 min

Refresh or rebrand? A decision tree for tired identities

Is it the logo or the product? Diagnostics that route a tired identity to refresh, evolution or full rebrand — with the cost and risk curves for each path.

rebrandbrand refreshbrand strategy
Growth · 8 Apr 2025 · 9 min

The compounding returns of refreshing old content

Old content decays silently. Here's our refresh system: decay detection in Search Console, refresh-vs-rewrite rules, redirect discipline, and a cadence that compounds.

content strategySEOcontent ops
Product · 8 Apr 2025 · 9 min

Feature parity: deciding what mobile doesn't get

A decision framework for mobile/web feature parity: the task-context matrix, honest de-scoping documents, 'desktop-only' messaging with dignity, and cross-device handoff.

mobileresponsive designfeature scoping
Brand · 2 Apr 2025 · 10 min

The motion layer of brand identity

Easing is a signature, transitions are grammar. Building a kinetic identity system, exporting it as motion tokens engineers use, surviving prefers-reduced-motion.

motion designkinetic identitybrand systems
Playbooks · 20 Mar 2025 · 11 min

Choosing an agency: signals over showreels

How to evaluate a studio beyond the deck: process evidence, who does the work, reference questions that reveal truth, and red flags in pricing.

agency selectionbuying designhiring a studio
E-commerce · 19 Mar 2025 · 10 min

Digital merchandising: shelves, not search results

Collection pages are shelving decisions wearing a UI. Sequencing strategy, badges with meaning, photography rhythm, facets that match mental models.

merchandisingcollection pagesecommerce UX
Product · 19 Mar 2025 · 10 min

Onboarding checklists without the nag

Checklists can activate users or train them to ignore your UI. Sequencing by value, dismissible design and honest progress — lessons from shipped onboarding work.

onboardingproduct designactivation
Web design · 18 Mar 2025 · 9 min

Navigation that survives the 375px test

Hamburger alternatives for content-heavy sites: visible-priority nav, hybrid patterns, light mega menus, breadcrumbs as wayfinding, and measuring findability properly.

navigationmobile designinformation architecture
Engineering · 14 Mar 2025 · 9 min

Edge rendering: an honest guide for content sites

What edge rendering actually buys a content site, what it quietly costs, and the decision framework we run before moving a single route to the edge.

performancearchitectureinfrastructure
Web design · 14 Mar 2025 · 9 min

Micro-interactions: the fine layer that makes interfaces feel expensive

Hover, pressed and focus states are where interface quality hides. Our working rules for micro-interactions: durations, material honesty, and when to cut motion.

microinteractionsinteraction designmotion design