Tag
#AI products
2 pieces filed under “AI products”.
AI · 27 Jan 2026 · 11 min
Shipping LLM features: what production taught us
The lessons that only arrive after launch: latency budgets in the wild, streaming UX edge cases, cost surprises, fallbacks, and expectations users hold.
AI productsproduction lessonsUX
Case studyBeacon Health: an AI triage assistant that knows when to stop talking
A primary-care network wanted an AI front door without the risk. We designed an AI triage assistant with red-flag escalation, clinician review and offline evals.