Tag
#client guide
3 pieces filed under “client guide”.
Playbooks · 18 June 2026 · 10 min
The first two weeks with an agency: a client's field guide
What actually happens in the first fortnight of an agency engagement: access checklists, stakeholder mapping, decision calendars, and how week-one demos become possible.
kickoffonboardingagency process
Playbooks · 23 Apr 2026 · 10 minHow to give design feedback that speeds the work up
A client's guide to design feedback: reaction versus direction, the 'what problem does this solve' script, and comments that speed the work up.
design feedbackcritiqueclient guide
Playbooks · 12 Mar 2026 · 10 minThe budget conversation: why hiding the number costs you more
Why sharing your real budget with an agency saves money: what ranges actually buy, how vague scope inflates quotes, and how to negotiate scope instead of rate.
budgetingagency pricingprocurement