Tag

#project management

6 pieces filed under “project management”.

Playbooks · 9 July 2026 · 9 min

Status updates clients actually read

The one-screen weekly note format that kills the 40-slide deck: shipped, next, blocked, decisions needed — with working demos instead of jargon and metrics in context.

client communicationproject managementstatus updates
Playbooks · 18 June 2026 · 10 min

The first two weeks with an agency: a client's field guide

What actually happens in the first fortnight of an agency engagement: access checklists, stakeholder mapping, decision calendars, and how week-one demos become possible.

kickoffonboardingagency process
Playbooks · 16 June 2026 · 9 min

Scope change without drama

Scope creep is a process failure wearing an intent costume. Distinguishing discovery from creep, a change-request micro-process, and scripts for hard talks.

scope creepclient relationshipsproject management
Playbooks · 3 Mar 2026 · 9 min

How to read an agency SOW before you sign it

Most SOW disputes were visible in the document. How to read scope boundaries, assumptions, change control, acceptance criteria and warranties before signing.

agency selectioncontractsproject management
Playbooks · 26 June 2025 · 9 min

The kickoff workshop agenda we run before every build

Our actual half-day kickoff agenda for a 12-week build: the hour-one decision log, the risk room, role mapping and the 'what would make this fail' round.

kickoffworkshopsfacilitation
Brand · 20 Nov 2024 · 10 min

Rebrand rollouts: the unglamorous crucial middle

Launch day is the easy part. The rebrand rollout plan: asset census, coexistence windows, internal enablement and honest measurement long after the applause.

rebrandbrand implementationrollout plan