#UX design
7 pieces filed under “UX design”.
Multimodal inputs: the upload box is a trust surface
File, image and audio uploads are where AI features win or lose trust. Design limits, preprocessing transparency, privacy prompts and honest errors for multimodal UX.
Showing the swarm: status UX for multi-agent systems
Multi-agent features bury users in log firehoses or leave them staring at a spinner. Designing step summaries, cost displays, interruption and failure narration.
Feedback loops users will actually feed
Thumbs-down rates near zero tell you nothing. Designing AI feedback signals that collect usable data, close the loop visibly, and track volume as a health metric.
Settings: the screen your product is judged on at month three
Nobody evaluates settings during the trial; by month three they're how users judge you. Defaults as decisions, dangerous-action design, searchable settings.
Wizards that don't feel like tax forms
Multi-step flows get a bad name from bad implementations. Step economics, honest progress, save-and-resume, and the test for when one long page beats five short ones.
Sundial Travel: slow travel, planned properly
How we rebuilt a slow-travel planner's booking flow around honest pricing and itinerary craft — and why moodboards beat search boxes for dreaming customers.
Case studyGLADE: skincare e-commerce with nothing to hide
A skincare brand led with evidence instead of glow-washed photography. How ingredient transparency UX and honest PDPs changed what loyalty looks like.