Tag
#dark patterns
2 pieces filed under “dark patterns”.
E-commerce · 24 June 2026 · 10 min
Loyalty programs that don't treat customers like lab rats
The line between a loyalty program and a manipulation engine is design, not intent. An audit of the dark patterns, plus the honest maths that make one worth it.
loyalty programsdark patternsretention
E-commerce · 22 Jan 2026 · 12 minScarcity and urgency, without lying about stock
When 'low stock' messaging is service and when it's manipulation — inventory-synced badges, countdown-timer ethics, and urgency copy that survives an ACCC sniff test.
scarcityurgencydark patterns