#SaaS
7 pieces filed under “SaaS”.
What 30 pricing pages taught us about clarity
A research review of SaaS pricing pages: tier naming that means something, comparison tables that aren't mazes, honest annual toggles and enterprise patterns.
Workspaces and orgs: the UX of switching context
Where the workspace switcher lives, URL strategy per tenant, cross-space notifications, and preventing wrong-org mistakes without nannying confirm dialogs.
Naming features and tiers: clarity beats poetry at checkout
Feature names and pricing tiers live in the hardest-working UI you own. Rules for naming what your product does so users buy faster and support sighs less.
Customer health scores: design them like you mean it
Health scores worth trusting: component signals over opaque integers, trends over snapshots, alert thresholds without noise, and sharing the score.
Switchyard: teaching a rail-ops board new manners
For a rail-ops platform, the board is the product. We rebuilt Switchyard's kanban with a full keyboard shuttle and warnings that mean it.
Case studyLarklight: a SaaS marketing site that doubled demo bookings
A field-service SaaS rewrote its positioning, rebuilt its pricing page around honesty, and doubled demo bookings without spending a dollar more on ads.
Case studyQuill Legal: a document platform lawyers actually enjoy
A legal-tech SaaS had a brilliant document-automation engine trapped in a 2016 UI. We redesigned the product end-to-end and shipped its design system, Precedent.